Victor, my new best friend!

I've now been without my computer at home for weeks - at least 3!! We thought we were waiting to be contacted by Dell on when we would get serviced, but Andy found out yesterday that we were supposed to contact THEM!! Grrr......

So, after he left last night, I gathered up the info on our computer and called Dell. 7:15ish. The first guy I was connected to, I hung up on. He couldn't understand me, nor I him. After reading the same number to him at least 10 times, very distinctly, and him reading it back TOTALLY wrong, I hung up.

Mona was next. Wouldn't even connect me until I promised to update my service plan. She kept saying 2 years, I kept saying 1. Two years, one year, over and over and over until I shouted at her. I could barely understand her as well, but she was better than the first guy!

Then, Victor. Finally. Someone who understood me and I him!! We tried several different things to get me rebooted, all the while, my phone battery is beeping. And beeping, and so on. He even took my cell number so in case my phone died, he could call me back directly and I wouldn't have to start over with someone new.

Finally, with my phone seriously beeping every minute or so, we got things done. Now, hopefully, in a matter of days, I will be back on line!! I asked to speak to his superior, and lavished praise on this faceless man in the Phillipines (I asked him!) who was so polite and thorough.

Time: 8:40. One and one-half hours.

Frustrating.

Hurry up and wait

Andy and I are hoping to book a trip for this summer, but I wanted to wait until I'd seen my surgeon for my yearly check-up just to make sure nothing's going to interfere.

My appointment was in March. March 13th to be exact, and I am STILL waiting to hear the results!! I've called and called, and either the nurse "will return your call" or something else. Those of you who know me know that I don't just keep my phone on all the time, but the last few weeks, I've had it on pretty much until 7:00 daily, giving them time to call.

Today, I called AGAIN.(I know it's not polite to type in these capital letters, but, grrrr!) Anyway, this time, I actually talked to the nurse, and she tells me that my test results are on the dr.'s desk and he hasn't gone over them yet. March, April, now May has come, and I'm really, really hoping there's nothing bad that has been sitting there all this time!!

She tells me today that he will be in the office tomorrow, and she will talk to him and call me. You reckon?!? I tried to be as nice but firm as I could be; but if I don't hear soon, I'm driving up there....

I want to book this trip!!!!